Warranty and Lifetime Technology Protection

Acoustical Innovations headsets and amplifiers are protected by an unmatched manufacture warranty. Products are warranted to be free of defects in material and workmanship for a period of 1 year from the original date of purchase. Defective product is replaced AT NO CHARGE during this warranty period.

Lifetime Technology Protection (LTP)

Lifetime Technology Protection is an innovative program available only with Acoustical Innovations. It's a built-in investment protection program designed to insure that today's purchases are protected against tomorrow's technology advances.

There is no additional cost for LTP. It is included with all products shown with the Lifetime Technology Protection logo.

Here's how it works:

  • Purchase a product with the LTP and you are automatically protected with Lifetime Technology Protection.
  • If, at ANY POINT IN THE FUTURE, you need to either upgrade or replace an item with LTP, simply send it in and receive the newest, latest technology for substantially LESS than the original product cost.


The current LTP replacement cost is $43.50. So, for example, if you purchased an AI headset 10 years ago and now need a new headset for your upgraded IP phone system, just send in your old headset (yes, even if it is 10 years old!) and receive a brand new headset of your choice for $43.50 with a new warranty and LTP included.

Call us today to find out more about our warranty or Lifetime Technology Protection (LTP) or to obtain a Return Authorization Number.